Privacy Policy

At Rotoshati, we value your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our digital services and products.

1. Information We Collect:
a. Information You Provide Directly
- Personal Information: Name, email address, phone number, billing details, and other information provided during registration or purchase.
- Account Information: Login credentials, preferences, and any other information shared through your account.
b. Information Collected Automatically
- Device Information: IP address, browser type, device type, and operating system.
- Usage Data: Pages visited, time spent on the website, clicks, and other interactions.
- Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar tools.
c. Payment Information
We may process payment details for purchases through trusted third-party payment processors. We do not store your complete payment information.

2. How We Use Your Information:
We use your information to:
- Provide and deliver our digital services and products.
- Process payments and send purchase confirmations.
- Respond to inquiries, provide customer support, and resolve issues.
- Personalize user experiences and improve our website and services.
- Send updates, promotional offers, and other marketing communications (with your consent).
- Comply with legal obligations and prevent fraud.

3. Sharing Your Information:
We may share your information with:
- Service Providers: Third-party vendors assisting with payment processing, hosting, analytics, or marketing.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of business assets.
We do not sell or rent your personal information to third parties.

4. Data Security:
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights:
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your personal data.
- Data Deletion: Request deletion of your personal data, subject to legal obligations.
- Withdraw Consent: Opt-out of marketing communications or revoke consent for data processing.
- Data Portability: Request a copy of your data in a portable format.
To exercise your rights, contact us at info@rotoshati.com.

6. Cookies and Tracking Technologies:
We use cookies and similar technologies to:
- Enhance website functionality.
- Analyze user behavior and improve services.
- Provide targeted advertisements.
You can manage or disable cookies through your browser settings.

7. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information.

8. Updates to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated.

9. Contact Us:
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: info@rotoshati.com
- Phone: +971504683009